Refund policy

Important:

As the products on this website are all custom products and are printed on demand, we cannot refund items you have received unless they are damaged. For clothing, we offer one free size swap (see below).

This includes books and clothing, with clothing, please use the size guides provided in each product to make sure they are the size you need.

Wrong size? We'll swap it once. If an item of clothing doesn't fit, email chris@littlefish.digital within 14 days of delivery with your order number and the size you need, and we'll send the new size free of charge (one swap per order). You don't need to send the original back. We can't refund clothing that doesn't fit, as each item is printed to order.

Product Cancellations 

Physical printed books must be cancelled within one hour of ordering. As it's print on demand, I pay up front for the books. Once the books are in production, the product cannot be cancelled. It usually takes one hour for the book to go into production.

Digital products cannot be cancelled or refunded.

To be eligible for a return, your item must be damaged. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at chris@littlefish.digital.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at chris@littlefish.digital.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.